Used 2015 Toyota Highlander Limited 4D Sport Utility in Ames, IA

“ I was recently in the service area because of what I would call a CALL BACK because I don't feel the problem was taken care of the first time. Parts were replaced and they did turn the fault lights off only for around 3000 miles because the tech didn't spend the time to find the root cause of the problem but as I said earlier it turned the lights off only temporarily because the real reason for them coming on was not taken care of the first time. I have worked in the mechanical field all my life and I know most of the time any more all the maintenance problems involve only replacing parts. Nobody is into actually fining anything anymore so hence just about anyone can be a mechanic or tech or whatever you want to call them because all you need to know is how to plug in an analyzer and keep replacing parts until it turns the light out. Most of the time that's good enough. This time it wasn't. If it weren't for Dan Wolf working there I probably would have been done with your service department because of this recent ordeal. ”

“ Austin was very professional and patient. He kept in touch but was not pushy. He made time for me on his day off. I would not hesitate to recommend Wilson Toyota, and especially Austin. ”

“ Wilson Toyota always treats us well, considers offers and gets us a great car for our needs. ”

“ As I pull into the service area, I am always greeted in a friendly manner. That sets the tone for a good experience again at Wilson Toyota. That’s the way it always happens for me. The costs are competitive, the workmanship top quality and the reviews are thorough when the vehicle is done. Great job, keep up the good work. ”

“ I felt I was treated very nice notified I close to needing battery. I had coupon for $20 off for one so had them install. Ready for winter ”

“ Everyone at Wilson was incredibly helpful and patient during the purchase process. I’m thrilled with my vehicle and am grateful to Wilson Toyota! ”

“ As always our experience with Wilson Toyota was easy, efficient, and pleasant. Ryan Perrier, our principal contact, is an exceptional person to help us get the best deal possible. ”

“ The oil change I needed for my Avalon was the experience I would expect from Wilson. Easy to schedule- service in a timely manner - able to use the Wilson coupon' ”

“ Would have given 5 stars but it took longer than we would have liked. Oh well we have a beautiful ruby red rave!!! Love it! ”

“ The man I talked to was very nice and helped me with some other questions i had about my Sienna . The service was very quick. ”

“ As always our experience with Wilson Toyota was easy, efficient, and pleasant. Ryan Perrier, our principal contact, is an exceptional person to help us get the best deal possible. ”

“ The oil change I needed for my Avalon was the experience I would expect from Wilson. Easy to schedule- service in a timely manner - able to use the Wilson coupon' ”

“ Austin See in Sales was 5-star! He was great to work with and helped me with my decision process. I chose to drive 1 ½ hours to Wilson because I value integrity. They did not disappoint !! ”

“ Austin See was 5-star! He was great to work with and helped me with my decision process. I chose to drive 1 ½ hours to Wilson because I value integrity. They did not disappoint !! ”

“ Service/repairs done quickly and for less $ than estimate. Body shop mgr was friendly and gave good advice to future maintenance. Estimate was an hour but only took 30 min. ”

“ Service/repairs done quickly and for less $ than estimate. Body shop mgr was friendly and gave good advice to future maintenance. Estimate was an hour but only took 30 min. ”

“ Austin See was 5-star! He was great to work with and helped me with my decision process. I chose to drive 1 ½ hours to Wilson because I value integrity. They did not disappoint !! ”

“ Travis is an excellent salesman. He made me feel comfortable and he did not pressure me when making my decision to buy the car. He also went over the options on the car and took the time to teach me how to use them so I was very clear about it. I will definitely recommend Travis in the future. ”

“ Zack & Jason in the service department are AWESOME! They always call to let me know how much the bill will be & when the car will be done. ”

“ I feel it's a little excessive to charge $70 for roughly 20 minutes of diagnostic testing just to tell us the battery was dead. ”

“ Accommodating and time it needs to get things done is fast. I wish they bring back some kind of vacuuming car like they have at Honda. Its just a request. Other than that its being perfectly smooth. ”

“ My Prius tells me when service is advisable, and I listen.🤭 Service is easily scheduled and coffee and The DesMoines Register make for a pleasant experience . Shortly, Zachary returns my key fob and paperwork with a quick rundown and my 10 year old Prius is roadworthy again. I love this Prius! I love Wilson Toyota! ”

“ I enjoyed learning about all the new features on the new 2019 Prius with Nick. He was well informed and easy to talk with. I still need to refer to my manual to learn how to do things, but it is fun to do. Thanks Nick! ”

“ Always consistent with their professional service. Totally dependable. We have purchased four Toyota vehicles since 1998 from the same dealership. Our first two Toyota's were Camry's, which we drove for a combined total of 450,000 miles and 27 years. ”

“ Curtious reception, quick service. Comfortable waiting area. I Did not catch the name of the man who helped me. I have no further comments to make. ”

“ Accommodating and time it needs to get things done is fast. I wish they bring back some kind of vacuuming car like they have at Honda. Its just a request. Other than that its being perfectly smooth. ”

“ Always dependable and give us an accurate idea of how long our service will be. No high pressure, just matter of fact and let us decide on what we want ”

“ Travis is an excellent salesman. He made me feel comfortable and he did not pressure me when making my decision to buy the car. He also went over the options on the car and took the time to teach me how to use them so I was very clear about it. I will definitely recommend Travis in the future. ”

“ The appointment was easy to make, meeting my busy schedule. The people were very friendly and the service was done quickly. They also explained exactly what was done. ”

“ My Prius tells me when service is advisable, and I listen.🤭 Service is easily scheduled and coffee and The DesMoines Register make for a pleasant experience . Shortly, Zachary returns my key fob and paperwork with a quick rundown and my 10 year old Prius is roadworthy again. I love this Prius! I love Wilson Toyota! ”

“ Curtious reception, quick service. Comfortable waiting area. I Did not catch the name of the man who helped me. I have no further comments to make. ”

“ I enjoyed learning about all the new features on the new 2019 Prius with Nick. He was well informed and easy to talk with. I still need to refer to my manual to learn how to do things, but it is fun to do. Thanks Nick! ”

“ Zack & Jason in the service department are AWESOME! They always call to let me know how much the bill will be & when the car will be done. ”

“ Always consistent with their professional service. Totally dependable. We have purchased four Toyota vehicles since 1998 from the same dealership. Our first two Toyota's were Camry's, which we drove for a combined total of 450,000 miles and 27 years. ”

“ The appointment was easy to make, meeting my busy schedule. The people were very friendly and the service was done quickly. They also explained exactly what was done. ”

“ Always dependable and give us an accurate idea of how long our service will be. No high pressure, just matter of fact and let us decide on what we want ”

“ I always have great service here. This time I went in for routine oil change and then they fit me in the next day for new brakes. Their staff is upfront and informative, but never pushy, and always friendly! ”

“ I always have great service here. This time I went in for routine oil change and then they fit me in the next day for new brakes. Their staff is upfront and informative, but never pushy, and always friendly! ”

“ Got new rotors and brakes on the front and drives like brand new, had new already on for 2 months and something was wrong the rotors were warped non toyota brand so brought to Toyota and fixed problem right away first and only time I will let a friend try to save me money! ”

“ Got new rotors and brakes on the front and drives like brand new, had new already on for 2 months and something was wrong the rotors were warped non toyota brand so brought to Toyota and fixed problem right away first and only time I will let a friend try to save me money! ”

“ Had a great salesman Mark and he went above and beyond to get the Tundra we wanted. The truck was delivered by Mark and he explained all of the features and made sure we understood them. ”