Testimonials

DEALERRATER
winter.brown121
Full Star Full Star Full Star Full Star Full Star
7-13-2020
I had an amazing experience! Everyone here was so...

I had an amazing experience! Everyone here was so friendly and helpful. Especially ours salesman Chad Christensen. Thank you for helping me find a car I love!

DEALERRATER
SUEMEEKER
Full Star Full Star Full Star Full Star Full Star
7-13-2020
Great experience as usual at Wilson's

Wilson Toyota always gives a great experience!! Very good at explaining everything that is needed for service. Friendly staff. Process is always fast and efficient.

DEALERRATER
r.hurd
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Great experience. Would highly recommend giving Wilson...

Great experience. Would highly recommend giving Wilson Toyota a try. I would say that buying my new Tacoma at Wilson Toyota was one of the best vehicle purchases I have gone through. Eager but not pushy.

GOOGLE
Adam Rademacher
Full Star Full Star Full Star Full Star Full Star
7-11-2020
DEALERRATER
T.homeinspections
Full Star Full Star Full Star Full Star Full Star
7-11-2020
My experience at Wilson Toyota was very nice. The service...

My experience at Wilson Toyota was very nice. The service was great. Travis did a great job. The process was fast the pricing was good!

DEALERRATER
tissue.cscott
Full Star Full Star Full Star Full Star Empty Star
7-11-2020
Due to the corona virus,, I missed the April tire sale....

Due to the corona virus,, I missed the April tire sale. I talked to the service manager,¹ Dan & he quoted me a discounted price on new 4 new tires. He said the price covered everthing. I purchased the new tires for my car. I misunderstood what the quote was going to cover & was shocked when I was presented with the final bill. I expressed my concern & they called the service manager, Dan, on his day off. Dan explained why the bill was more than the quote & made an adjustment on the invoice. This helped. As I drove home with the newly installed tires, I noticed that car pulled to the right. I called & talked to Dan & he made arrangements for me to bring the car back in & have them double check the alignment. After a second adjustment, I was presented an invoice for the adjustment. I was upset & explained that I had just had new tires installed & this should be covered by the first invoice. The staff notified Dan & he agreed & zeroed out the invoice. On the drive home, it was evident that car was still pulling to the right. I called again, explained the problem to Dan. He made arrangements for me to bring it in a third time. I asked Dan if he could drive it before they serviced it. After driving it, he agreed that it was pulling to the right & drove it right into the shop & asked them to correct the problem. Dan drove it after it was serviced to make sure it was fixed properly. Dan apologized that the alignment was not done properly the first time. He did not bill me for the service to correct the problem. Dan went the extra mile to keep me happy; He took time to listen to my concerns & took action to correct the issues. In the process he saved a customer. Thank you Dan!

DEALERRATER
englinb
Full Star Full Star Full Star Full Star Empty Star
7-11-2020
6 month Toyota care

Dropped vehicle of, got 6 month check. Didn't get any feedback from anyone, other than "here you go, all done" It took about 1 hour, 15 minutes.

GOOGLE
Kirsten Miller
Full Star Full Star Full Star Full Star Full Star
7-11-2020
Kirsten Miller

Dom was a great salesman! Everyone we talked to was very upfront, and honest. Wilson Toyota goes out of their way for customer satisfaction!

DEALERRATER
kevin
Full Star Full Star Full Star Full Star Empty Star
7-10-2020
Rate buying experience.

Our salesman was Brad Baker his personality clicked with ours making it a great buying experience.The buisness manager also did a great job. Brad did a great job explaining the tech part of the Highlander when we took delivery to a couple that aren’t tech savvy.

CARS
jmuhlman
Full Star Full Star Full Star Full Star Full Star
7-10-2020
On .my 3rd Prius, bought the last two at Wilsons and...

On .my 3rd Prius, bought the last two at Wilsons and haven't been sorry. I get all my service done there too and have never had a problem.

CARS
tissue.cscott
Full Star Full Star Full Star Full Star Empty Star
7-10-2020
Due to the corona virus,, I missed the April tire sale....

Due to the corona virus,, I missed the April tire sale. I talked to the service manager,¹ Dan & he quoted me a discounted price on new 4 new tires. He said the price covered everthing. I purchased the new tires for my car. I misunderstood what the quote was going to cover & was shocked when I was presented with the final bill. I expressed my concern & they called the service manager, Dan, on his day off. Dan explained why the bill was more than the quote & made an adjustment on the invoice. This helped. As I drove home with the newly installed tires, I noticed that car pulled to the right. I called & talked to Dan & he made arrangements for me to bring the car back in & have them double check the alignment. After a second adjustment, I was presented an invoice for the adjustment. I was upset & explained that I had just had new tires installed & this should be covered by the first invoice. The staff notified Dan & he agreed & zeroed out the invoice. On the drive home, it was evident that car was still pulling to the right. I called again, explained the problem to Dan. He made arrangements for me to bring it in a third time. I asked Dan if he could drive it before they serviced it. After driving it, he agreed that it was pulling to the right & drove it right into the shop & asked them to correct the problem. Dan drove it after it was serviced to make sure it was fixed properly. Dan apologized that the alignment was not done properly the first time. He did not bill me for the service to correct the problem. Dan went the extra mile to keep me happy; He took time to listen to my concerns & took action to correct the issues. In the process he saved a customer. Thank you Dan!

CARS
kevin
Full Star Full Star Full Star Full Star Empty Star
7-10-2020
Rate buying experience.

Our salesman was Brad Baker his personality clicked with ours making it a great buying experience.The buisness manager also did a great job. Brad did a great job explaining the tech part of the Highlander when we took delivery to a couple that aren't tech savvy.

DEALERRATER
jmuhlman
Full Star Full Star Full Star Full Star Full Star
7-10-2020
On .my 3rd Prius, bought the last two at Wilsons and...

On .my 3rd Prius, bought the last two at Wilsons and haven't been sorry. I get all my service done there too and have never had a problem.

GOOGLE
Tom Lindsley
Full Star Full Star Full Star Full Star Full Star
7-10-2020
Tom Lindsley

I recently purchased a vehicle from Blake Schmidt at Wilson Toyota, and that was probably one of the best customer service experiences I've had during a sale. Blake took every precaution to make sure the experience felt safe in light of Covid-19 concerns and made the negotiation basically painless. Post-purchase following a misunderstanding about expected service, Blake handled the situation extremely professionally and made sure work was completed the way it had been discussed. I'd absolutely work with that guy again.

GOOGLE
Diane Fulk
Full Star Full Star Full Star Full Star Empty Star
7-10-2020
Diane Fulk

Got a wonderful used van from them. Mark is a good salesman - not too much pressure but checked with me enough to show he wanted to make sure I didn't have questions. I will return if I need anything in the future.

DEALERRATER
Katew
Full Star Full Star Full Star Full Star Full Star
7-9-2020
This was a great experience, straightforward and without...

This was a great experience, straightforward and without stress. I highly recommend. The employees all worked together between sales/finance/and management to make this a seamless experience.

CARS
Katew
Full Star Full Star Full Star Full Star Full Star
7-9-2020
This was a great experience, straightforward and without...

This was a great experience, straightforward and without stress. I highly recommend. The employees all worked together between sales/finance/and management to make this a seamless experience.

DEALERRATER
jd_kinker
Full Star Full Star Full Star Full Star Full Star
7-8-2020
We have worked with Wilson’s Toyota for many years, and...

We have worked with Wilson’s Toyota for many years, and we have been happy with all the services you provide. We have purchased three new cars from you, and have also had great experiences with both your Service and Repair departments. Thanks!

DEALERRATER
sconlin
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Hands down a great overall buying experience. They did a...

Hands down a great overall buying experience. They did a great job explaining options and made financing super easy. We would certainly buy from them again.

DEALERRATER
iowadario
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Sales staff were good. Others -- not so much

Blake was masked, attentive to coronavirus precautions, enthusiastic. Woman who finished the sale was unmasked until we asked, then wore it below her nose "because it fogs my glasses". Please, sister! She said she had a family member who had died from COVID-19. I'd think masks would be required for any staff working with customers. And I'd think Wilson Toyota would provide masks and educate staff on why and how masks should be worn at all times.

GOOGLE
Cody Moore
Full Star Full Star Full Star Full Star Full Star
7-8-2020
CARS
jd_kinker
Full Star Full Star Full Star Full Star Full Star
7-8-2020
We have worked with Wilson's Toyota for many years, and...

We have worked with Wilson's Toyota for many years, and we have been happy with all the services you provide. We have purchased three new cars from you, and have also had great experiences with both your Service and Repair departments. Thanks!

CARS
sconlin
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Hands down a great overall buying experience. They did a...

Hands down a great overall buying experience. They did a great job explaining options and made financing super easy. We would certainly buy from them again.

CARS
iowadario
Full Star Full Star Full Star Full Star Empty Star
7-8-2020
Sales staff were good. Others -- not so much

Blake was masked, attentive to coronavirus precautions, enthusiastic. Woman who finished the sale was unmasked until we asked, then wore it below her nose "because it fogs my glasses". Please, sister! She said she had a family member who had died from COVID-19. I'd think masks would be required for any staff working with customers. And I'd think Wilson Toyota would provide masks and educate staff on why and how masks should be worn at all times.

DEALERRATER
TODDAFD41
Full Star Full Star Full Star Full Star Full Star
7-7-2020
Excellent

Good service, nice technician and through service. Could not have asked for more. I don't care for having to fill out this review. Thank You!

DEALERRATER
Sarah Pearson
Full Star Full Star Full Star Full Star Full Star
7-7-2020
My husband and I had a great experience at Wilson Toyota!...

My husband and I had a great experience at Wilson Toyota! Brad was awesome to work with and very knowledgeable at what he does! We would highly recommend him and will definitely return in the future!!

CARS
Sarah Pearson
Full Star Full Star Full Star Full Star Full Star
7-7-2020
My husband and I had a great experience at Wilson Toyota!...

My husband and I had a great experience at Wilson Toyota! Brad was awesome to work with and very knowledgeable at what he does! We would highly recommend him and will definitely return in the future!!

CARS
TODDAFD41
Full Star Full Star Full Star Full Star Full Star
7-7-2020
Excellent

Good service, nice technician and through service. Could not have asked for more. I don't care for having to fill out this review. Thank You!

DEALERRATER
Wendy
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Everyone in the service department at Wilson Toyota are...

Everyone in the service department at Wilson Toyota are great to work with. They take the time to explain what is wrong and they give you choices to correct the problem. I would highly recommend them to anyone.

DEALERRATER
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Excellent dealership. Knowledgeable friendly team from...

Excellent dealership. Knowledgeable friendly team from salesperson to sales manager and financing. They really want to create great relationships that keep customers coming back again and again.

DEALERRATER
Hannah Thompson
Full Star Full Star Full Star Full Star Full Star
7-6-2020
We worked with Brad and he was amazing! He found us...

We worked with Brad and he was amazing! He found us exactly what we wanted and worked to get us a car in our price range. We are from Des Moines and drove to Ames to work with him. It was a great experience and we will continue to go back!

CARS
Wendy
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Everyone in the service department at Wilson Toyota are...

Everyone in the service department at Wilson Toyota are great to work with. They take the time to explain what is wrong and they give you choices to correct the problem. I would highly recommend them to anyone.

Full Star Full Star Full Star Full Star Full Star
7-6-2020
Excellent dealership. Knowledgeable friendly team from...

Excellent dealership. Knowledgeable friendly team from salesperson to sales manager and financing. They really want to create great relationships that keep customers coming back again and again.

CARS
Hannah Thompson
Full Star Full Star Full Star Full Star Full Star
7-5-2020
We worked with Brad and he was amazing! He found us...

We worked with Brad and he was amazing! He found us exactly what we wanted and worked to get us a car in our price range. We are from Des Moines and drove to Ames to work with him. It was a great experience and we will continue to go back!

GOOGLE
Todd Spuzello
Full Star Full Star Full Star Full Star Empty Star
7-4-2020
Todd Spuzello

We purchased a used Toyota Corolla. Dominic brought it too us to see. It was pretty dirty on outside and hard to determine condition. We made plans to go to dealer. It was cleaner this time and we purchased car. Pretty quick and painless. We did try to just look at a couple other models but they were filthy dirty. It rained 2 days earlier. I’m sure it’s a lot of work to keep a lot of cars clean but should have a high priority!

DEALERRATER
scpankratz
Full Star Full Star Full Star Full Star Full Star
7-3-2020
We have bought 3 vehicles from Wilson Toyota of Ames and...

We have bought 3 vehicles from Wilson Toyota of Ames and received great service from sales, service and collision. Great Dan and the entire Wilson Toyota Team!

CARS
scpankratz
Full Star Full Star Full Star Full Star Full Star
7-3-2020
We have bought 3 vehicles from Wilson Toyota of Ames and...

We have bought 3 vehicles from Wilson Toyota of Ames and received great service from sales, service and collision. Great Dan and the entire Wilson Toyota Team!

GOOGLE
Barbi Odom
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Barbi Odom

My experience at Wilson Toyota was FANTASTIC!!! Won’t want to go anywhere else to buy a car! Seamless from step one all the way thru!! Very grateful for incredible service!

GOOGLE
Logan Runyan
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Logan Runyan

They were extremely welcoming and helpful in finding a solution that works for me. Their representative Brad Baker got me into a new car lease on a lower monthly cost and guided me through a quick and painless process.

CARS
Rena Baker
Full Star Full Star Full Star Full Star Full Star
7-1-2020
I've gone to Wilson Toyota for several years now. I've...

I've gone to Wilson Toyota for several years now. I've never had a bad experience or unfriendly sales person. They are all Awesome!!

CARS
DCOXRJONES
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
I was worried about some repairs that might have to...

I was worried about some repairs that might have to happen, but it was repaired for about $50. Really made for a much better day. Thank you!

CARS
jpdietrch
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
Zach in your Service Dept. was very helpful and...

Zach in your Service Dept. was very helpful and knowledgeable. I needed to make sure that the 2020 RAV-4 I had purchased was OK.

GOOGLE
Pat Waters
Full Star Full Star Full Star Full Star Full Star
7-1-2020
DEALERRATER
DCOXRJONES
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
I was worried about some repairs that might have to...

I was worried about some repairs that might have to happen, but it was repaired for about $50. Really made for a much better day. Thank you!

GOOGLE
Dave Plym
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Dave Plym

Jackson Hall did my wife and me a solid when selling us a new 4 Runner TRD Off Road. Located in Omaha, we were able to quickly negotiate the price (on the phone) and arrange for a pick up. Our ask was to be on site no longer than 60 minutes and he over achieved by 20. Finance was quick, efficient and no pressure. The vehicle was detailed, fueled and ready to go, Jackson shared he was a mechanic at this dealership prior to moving to sales and described how Wilson Toyota cares and invests in their most valuable asset - people. He reviewed features we were not familiar with and provided a nice set of vehicle care guides along with the history of the 4 Runner. Can not think of a thing that could have been better for this experience and would highly recommend this dealership. Other personnel on the floor were super friendly and ensured we were being well taken care of!

DEALERRATER
Rena Baker
Full Star Full Star Full Star Full Star Full Star
7-1-2020
I’ve gone to Wilson Toyota for several years now. I’ve...

I’ve gone to Wilson Toyota for several years now. I’ve never had a bad experience or unfriendly sales person. They are all Awesome!!

DEALERRATER
jpdietrch
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
Zach in your Service Dept. was very helpful and...

Zach in your Service Dept. was very helpful and knowledgeable. I needed to make sure that the 2020 RAV-4 I had purchased was OK.

CARS
lundquistfarms
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Very friendly and courteous And very timely also...

Very friendly and courteous And very timely also lounge was comfortable enjoyed the TVs everybody had masks on it was promised at the correct time. We will use you guys again. Thank yoy

DEALERRATER
JOANNKOVAR31
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Good service as usual

The people here are polite and very professional. A great place to have our car serviced. Because Toyotas are such excellent vehicles, I expect that we will only do routine maintenance - not many full repairs.